We will gladly refund the outstanding balance on a Gift Certificate providing the Gift Certificate is presented to our staff at the front desk. We will look up the outstanding balance in our computer database. Refunds will be made to a major credit card. We do not make cash refunds.
Gift Certificates will be mailed First Class through the US Postal Service to the address you provide in the check out process. The Spa will pay postage. The Spa will attempt, but cannot guarantee, to post the Gift Certificate the same business day but in any case will mail it by the next business day.